Articles

Useful information for busy security dealers.

15 Things that Billing Managers
Love About Cornerstone’s Billing System

1. Clockwork Reliability – Reliable recurring billing...and quality measures that make you look good. Recurring charges billed on time, correctly without your having to think about it.

2. You Still Run the Show – You’re always in control of your account data. Cornerstone supports you “behind the scenes”, using its billing experience to help you succeed.

3.  An Extra Set of Eyes Helps You Catch Errors – Our invoice processing checklist catches mistakes - such as accounts with incorrect “next bill” dates or recurring charge amounts. So you´re no longer alone in watching for mistakes made by others… we´re there to help watch your back.

4. Greater Efficiency – We can set your office up with powerful security-industry software. That software streamlines account management, by giving you all key customer information in one place – installation, service tickets, call lists, collection call logs, notes,

5. Professional, Clean, Full-color Invoices with Return Coupons, Envelopes, and Multiple Payment Options – They make your company look good and make it easy for your customers to pay.

6. Posting and Payment Processing Handled for You – If you choose, we can also post and deposit subscriber payments... accurately and very fast…in an online, real-time system that you control.

 7. Attention to Detail – Our posting process is extremely consistent and accurate. And it will save your office many hours of precious
time.

8. ACH Debit and Credit Card Payments Run and Posted for You – Don’t accept payment by “direct (ACH) debit” yet? Take advantage of our system and avoid the expense of setting it up yourself. We can also process all recurring credit card payments for you. Someone wants to pay one invoice by credit card… no problem. Just log a note to us in the system, and we’ll run it for you.

9. Declined Credit Card Payments Re-run a Week Later – We do this automatically, so you don’t need to remember. We can even send
a copy of the invoice with a note, if you wish.

10. Support, Knowledge and Expertise – You can quickly get up the learning curve if the alarm software we use is new to you. Cornerstone helps you get up to speed both with our hard copy “primer” and our toll-free support. We can even join your online session and show you how to do things!

11. Time Savings – Use the many hours you save to get other critical things done – you’ll be more valuable to the company!

12. Timely Follow up on Customer Feedback – Our unique invoices generate many customer responses, which will help you:

• Attract New Customers – Solicit referrals
• Grow RMR – Promote your services and sell more to your existing customers
• Reduce Attrition – Identify, and head off, service issues before they become problems…or subscriber cancellations.

13. Reduced Accounting Time – The system works well with QuickBooks, and our monthly recaps help you book the necessary accounting entries.

14. Tools to Improve Collections – Speed up payments through collection letters, statements, messages, etc.

15. Save Your Company Money – Our customers say it´s a better deal to
use us and save the materials (postage, envelopes, forms, deposit fees) and time (to print, stuff, mail, post receipts, prepare deposits, etc.). The deal gets even better when you use the “saved” time more productively.