Full Service Billing

Full Service Billing is Cornerstone’s most popular solution, because it is so comprehensive and a remarkable value for our dealers. Key features and benefits are shown below:

Outbound Recurring Billing — We handle this each month on the schedule you specify. Your recurring bills are printed and mailed, in your name, for any billing cycle. Your customers will notice the very professional, full-color laser-printed invoice form, including remittance stub and return envelope. You can also use the invoice to solicit referrals, survey customers, or cross-sell services…just tell us what you’d like to announce on the invoice, and we’ll take care of it.

Payment Processing & Posting — Customers send their checks, payable to you, through our high-speed lockbox system. The payment is then matched up to the receivable in our online system, and posted. Most payments are posted by 1 p.m. of the day received. We take care of the deposit and clearing fees for you. Your subscribers can also opt to pay by Visa, Master Card, Discover, and American Express credit cards, or they can pay by ACH direct debit…we take care of all of these payment types for you, and post the related payments automatically.

Powerful Software in a Secure, Real-Time System — You can now take advantage of powerful, user-friendly software written specifically for security companies. Within each account, you can track:

Best of all, you run the software on our redundant, secure site without having to worry about backing up or software updates. You can run any report, print a service ticket, schedule an appointment, add an inventory item…anything you’d normally do in a software package. Bottom line, our system helps you manage your business more efficiently. The software works well with general accounting packages such as QuickBooks.

Direct Deposit of Receipts — Based on a pre-determined schedule, we deposit subscriber payments we process directly to your bank account. Specific payment amounts are noted to you in the system as they are made, and are confirmed by hard copy reports at month-end.

Data Conversion — In most cases, if you are able to provide us a data dump from your existing software file, we can format it and import it into our system within two days. We make sure the data and setup is accurate before the initial set of invoices is issued.

Reporting & Support — At month-end, we mail and email an activity recap, detailing what happened during the month—billings, receipts, payments to you, ending account tally, and fee details. You can use these reports to book totals to your accounting software, and you can “drill down” into details via the online software. Support for the most commonly-used software features is included via our toll-free number. In addition, we run pre-billing and post-billing audits for you to make sure no accounts are being missed and that billing setup is accurate.

Optional Services — Several other services are available upon request, including collections support, special mailings, custom reports, data exports, non-recurring invoicing, account setup, training, etc.