Software

Good software is the grease that helps companies run smoothly and efficiently. As a Cornerstone customer, you receive the added benefit of being able to manage your accounts in our specialized alarm industry software that would normally cost you thousands of dollars. But it's included with Cornerstone´s billing services.

Below is a sample of what the software provides when viewing a typical customer screen:

Customer Screen

Notice that in one place, you can quickly access information about that subscriber´s:

Name, address, contact and phone numbers
Recurring charges
Central station and equipment
Invoice history and credits
Service history
Contacts and zones
Correspondence, notes and documents
Active since and contract dates
Directions and special service instructions
User-defined fields (16 total)

But the software´s functionality goes far beyond the basics and includes:

Service/job tickets
Calendar and tech scheduling
Inventory management (prices and costs)
Invoices, statements and payments
Customer support log
Query tool with mail merge options
Collection letters (individual or batch)
Financial and management reports (dozens)
Much more

Since we´re handling most of the high-volume, small ticket recurring transactions for you, you´ll have more time to learn the software, and get the most out of it. And we´re always here to help you with training and hands-on support as you get up to speed.