Testimonials

We let our customers do the bragging.

What Cornerstone´s Customers Say

Dear Cornerstone,
It´s been almost 3 years since Early Warning Alarms Inc. began using the services of Cornerstone Billing.  Over that time, I have come to realize how much better Cornerstone Billing is at managing the billing part of my business than I was. Your attention to the details is impressive. Your professional performance of the task of monthly, quarterly and yearly billing is just as you promised. I especially appreciate your follow up to my frequent questions and comments. I also like the fact that the 90 day past due amounts have dropped to less than half of what they once were. Using your on-staff “Billing Plus” late payment reminder service lets me step back from the most unpleasant task of billing - the reminder calls. All in all, I would like to just say Thank You for delivering on your promises when we first talked about using the service, and I look forward to many more years of our business partnership.

Frank Icuss, President
Early Warning Alarms, Inc.

Cornerstone is by far one of the best companies I have ever pleasure of dealing with, and choosing them to handle my billing was one of the best decisions I have ever made for my business.  After doing my own billing for many years I was very reluctant to have someone else do it for me. But after only the first day, I saw that what was taking me three days to accomplish was being reduced to no more than five minutes! With web access to the professional Cornerstone Alarm software, we are able to quickly enter a customer’s information and move on. Although I made several mistakes in setting up customers in the beginning, the great folks at Cornerstone quickly fixed them and showed me how to do it correctly. With their prompt, fast, friendly service, along with all the other benefits, alarm companies would be foolish to use anyone else. If after reading this testimonial, you think it is too good to be true, please feel free to call me at 316-312-5369 and I will share more of my personal experiences and satisfaction with Cornerstone. 

Gary McCloud
Affordable Alarm Service

Cornerstone’s Billing Service is ideal for the alarm industry.  Having Cornerstone doing the monthly recurring billing and daily payment posting saves time and money, yet lets us stay involved in the process and know exactly where things stand.

Their service allows us to spend our time in other areas besides recurring billing.  Service can be billed immediately from our home office.  We have operated this program for quite some time, and are still finding features that save us time!  The program is easy to operate, easy to learn, and easy to navigate.  And any questions can be answered through the built-in ‘Support Log’ or by a quick phone call to Cornerstone…you are not just ‘winging’ it.

Tom and Jacque Burnside
Creative Alarms

Trust is the word that comes to mind when I think of our relationship with Cornerstone. We trust them to get it right, because they've proven to us over the years that they do. They sweat the details. But we also trust them because they're honest. Cornerstone has processed well over $4 million dollars of our cash over the years. Every month when we reconcile the numbers, the Cornerstone receipts tie out to the penny. Not only that, they´ve saved us thousands of dollars by catching billing setup errors we made.

Kevin Madden, Co-Owner
Group One Safety & Security (FL)

It took us a while to decide to work with Cornerstone. We were concerned that we would lose control of our data and our cash, but the opposite happened - we have more time to focus on the things that are important. Our information is completely safe with Cornerstone and having them do the remittance processing has saved us money. So far, Cornerstone has saved me more time than I care to think about. We should have started working with them years ago.

Anne Moore, Co-Owner
Moore Security (IN)

Being able to use the invoice to communicate with my customers is a real asset. Due to a police decision to not respond to ´unverified alarms´, we implemented an Alarm Response Service. We used the invoice to communicate what the service is and gave the customers the opportunity to opt out of the service on the back of the remittance coupon. With Cornerstone´s help we were able to get this set up and in the mail in three days...we communicated quickly and effectively with all of the customers who were affected.

John Evans, Owner
Able Security (WI)

By outsourcing our recurring billing, Cornerstone saves us about 20 hours a month. The pre-billing audits that Cornerstone does have uncovered customers not set up correctly for recurring billing. Cornerstone takes care of all that and that saves us both time and money.

Angie Lochbaum, Owner
Chillicothe Fire & Security (OH)

I am very happy with Cornerstone´s software and billing services. My billing used to be done by a company that did not give me real-time access to the recurring information. That made it difficult to know where things stood. Now all I have to do is go online and the software is easy to use. It's just me in the office, and it's great having Cornerstone´s help.

Brian Mouser, Owner
Secure Tech (MO)

I used to run the bills using QuickBooks. I really like the ALARM program because everything is right there in one place - the service information, the installation information, recurring information, phone numbers, etc. Just that alone saves me a lot of time.

Tracy Scheffler, Accounting Manager
Security Systems (MI)

At first I was leery about making the change…we needed to upgrade our software but I wasn't sure about outsourcing the billing. Now, I don't know what I'd do without Cornerstone. They helped me get up to speed quickly.

Regina, Office Manager
Able Security (WI)

I love having your billing service! I now have the time to keep on top of our Fire Maintenance services. My responsibilities in the office have grown as a result of more time - I now do everything in the office from the signing of the contracts to paying the bills.

Amanda, Office Manager
Meridian Security (WA)